The Uganda Registration Services Bureau (URSB) has launched a new mobile application aimed at easing access to business registration services and reducing the need for entrepreneurs and other clients to physically visit its offices.
The application, branded URSB Connect App, was officially launched on Thursday, November 5, 2026, as part of the Bureau’s ongoing digital transformation efforts to modernise service delivery and improve customer experience.
The app provides a central digital platform through which Ugandans can access information and services relating to company and business name registration, business searches, annual returns and intellectual property services, including trademark-related services.
It also covers services relating to insolvency and receivership, as well as the Chattels Registry, known as SIMPO.
Speaking at the launch, URSB Acting Registrar General Mustapher Ntale said the application is intended to make the Bureau’s services faster, more accessible and convenient for businesses, entrepreneurs and the general public.
“Our ambition is to make accessing URSB services easier, faster and more convenient for every Ugandan. The URSB Connect App brings us closer to our clients by placing essential services and information in the palm of their hands,” Ntale said.
He added that the innovation marks another important step towards building a more responsive and customer-centred institution.
From Long Queues to Digital Service Delivery
The launch comes as URSB continues shifting from traditional paper-based processes, which often required multiple office visits and long queues, towards technology-driven service delivery.
Over the years, the Bureau has invested in online registration systems and digital infrastructure to simplify the process of registering businesses and accessing its services.
One of its major milestones was the introduction of the eRegistry, which replaced the Online Business Registration System (OBRS) and provides electronic access to various registration services.
The new URSB Connect App is expected to complement these existing platforms by extending access to the Bureau’s services through mobile phones.
The move is particularly significant for entrepreneurs, business owners and professionals who need regular access to registration information and services.
By providing an additional digital channel, URSB hopes to reduce physical interactions with its offices while improving convenience for clients across the country.
