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EXPLAIN! Tanzania Demands Answers From Facebook Following Monday Outage

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Tanzania’s government made an appeal for calm in the country during a six-hour outage of social media services Facebook, WhatsApp and Instagram.

All three services are owned by Facebook and could not be accessed over the web or on smartphone apps.

The company said the cause was a faulty configuration change.

In a video posted on Twitter, Tanzania’s government spokesman’s office said the country’s communications regulator had contacted the American tech giant to understand the cause of the outage.

“The government urges all Tanzanians to remain calm during the outage of these social media platforms. All other government services provided online are still available,” a man in the video says.

It’s unclear what could have prompted the announcement.

There is no known official data on social media users in the East African nation of over 61 million people.

BBC

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