Uganda Airlines has announced the partial restoration of its flight schedule after experiencing temporary disruptions on both its regional and long-haul routes.
In a September 25 statement, the national carrier attributed the interruptions mainly to operational challenges affecting its Airbus A330-800neo aircraft. The airline apologized to passengers and assured them it was working to fully reinstate long-haul operations soon.
A follow-up update on September 26 confirmed that flights had resumed on some routes, with the airline noting its ground teams and travel partners were on hand to assist passengers with alternative arrangements.
Although the exact number of affected flights was not disclosed, sources said the main disruptions hit four destinations: London-Gatwick (four weekly flights), Mumbai (three weekly flights), Dubai (four weekly flights), and to a lesser degree, Lagos–Abuja, which relies on the Bombardier CRJ jets.
Despite these challenges, Uganda Airlines managed to keep some flights running, including services to Dubai, Mumbai, and London over the weekend.
The disruptions follow broader operational issues the airline has faced in recent months. CEO Jennifer Bamuturaki told Parliament in August that the CRJ-900s had been grounded repeatedly due to a shortage of spare parts, following the discontinuation of the aircraft type by Mitsubishi Heavy Industries. The airline is exploring new suppliers to maintain service reliability.
Uganda Airlines, revived in 2019, has been gradually expanding its network. A major milestone came on May 18, 2025, when it launched direct flights between Entebbe and London Gatwick, the first such connection since British Airways pulled out in 2015.
Management reiterated its commitment to restoring the full schedule and positioning Uganda as a competitive air hub. “We appreciate your patience and continued support,” the airline said, pledging a full return to normal service.
