Uganda’s second largest telecom in the country is under investigations by Telecom Regulator, Uganda Communications Commission (UCC) for misleading clients over 4G capabilities that the telecom claimed and advertised to be accessible everywhere in the country.<\/p>\n\n\n\n
After complaints by numerous clients over Airtel’s 4G capabilities, the telecom regulator has today, 22nd<\/sup>\u00a0July, 2019, written to Airtel Uganda Limited, directing the telecommunications company to avail the Commission with technical evidence on the capacity of\u00a0its 4G network\u00a0across the country.<\/p>\n\n\n\n According to UCC\u2019s blog, the complaints allege that Airtel Uganda Ltd is misrepresenting to the public that it is providing a countrywide 4G network service across the country, whereas not.<\/p>\n\n\n\n Following preliminary investigations conducted in the sampled towns of Kampala, Mukono, Entebbe and Jinja to establish the level of coverage and download throughput of Airtel\u2019s 4G network, UCC found that whereas Airtel\u2019s LTE signal was available in over 90% of the areas sampled, the network speeds were much lower than what is internationally expected for a countrywide 4G network service.<\/p>\n\n\n\n In accordance with sections 45 and 48 of the Uganda Communications Act 2013 and Regulation 28 of the Communications (Practice and Procedure) Regulations 2005, Airtel Uganda Limited has been by UCC asked to:<\/p>\n\n\n\n Airtel Uganda Limited is required to submit the requisite evidence and representations within fourteen (14) days.<\/p>\n","protected":false},"excerpt":{"rendered":" Uganda’s second largest telecom in the country is under investigations by Telecom Regulator, Uganda Communications Commission (UCC) for misleading clients over 4G capabilities that the telecom claimed and advertised to be accessible everywhere in the country. After complaints by numerous clients over Airtel’s 4G capabilities, the telecom regulator has today, 22nd\u00a0July, 2019, written to Airtel […]<\/p>\n","protected":false},"author":3,"featured_media":10235,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_paywall_metabox":[],"jnews_override_counter":[],"footnotes":""},"categories":[356,98,103],"tags":[],"class_list":["post-10234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-big-story","category-news","category-tech"],"yoast_head":"\n